Resolve ApS Privacy Notice
This Privacy Policy contains important information about how we use your personal information. We respect the privacy of individuals who interact with our business and where you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information.
In this privacy policy, references “us”, “we”, “Resolve” or “our”, and are all references to Resolve ApS.
If you have any questions, comments or concerns about any aspect of this policy or how WT handles your information please email our privacy team at privacy@resolve.tech.
What information do we collect?
We collect personal information from you in several ways; you may share information with us, or we may collect it using other means. In this section we explain the different ways we collect personal information from you and some ways in which that information will be used.
Requesting information from us and responding to your queries
We process contact information such as name, email address, telephone number or postal address, preferences, and other declared personal information about you when you provide it to us. For example, when you fill out online forms, subscribing to our services, call, or text us, enquire about our products and services.
Interacting with us via Social Media Channels
We process information relating to you when you interact with us on LinkedIn.
Interacting with our website
When you visit our website we may collect details of your website visit, including name, email, phone number, IP address (a unique identifier for your computer or other device), website URL and mobile device ID. Our website also uses cookies please see our cookie policy here for details.
Applying for a job at Resolve
We process information provided by you in relation to submitting a job application to WT (this may include sensitive personal information, for example, ethnic origin).
Visiting our offices
We may collect information such as contact information (including name, email address, telephone number) and CCTV footage in respect to your visit to our office address.
How do we use it?
We will use your personal information in the following ways. We are also required by law to state a “legal basis for processing”, i.e., to tell you on what grounds we are allowed to use your information, and this is also set out below:
| How we will use your personal information | Our legal basis for processing |
|---|---|
| To provide you with information that you have requested. | Our legitimate interest – we only use your personal information for the defined purpose. |
| To provide you with better ways of accessing information from this website; | Our legitimate interests – we use your personal information to help us to deliver the best online experience to you and other website users. |
| To process and consider your job application; | Our legitimate interests – we use your personal information to assess your job application, and to keep you updated throughout the application process. |
| To send information and materials that may be of interest to you as a potential client of us | Our legitimate interest – we use your business-related contact information such as your work email address to communicate such information to you. |
Resolve ApS may also collect and store aggregate or anonymous information about a user’s interaction with the Site.
We may use this aggregate or anonymous information we collect about our customers, traffic patterns, and related site information to better design our Site and to share with reputable third-party vendors. Please note, aggregate and anonymous information is not personal information and cannot directly or indirectly identify an individual on its own.
Do we pass your information to third parties?
We may send your personal information to other WT and WPP group companies, affiliates and third parties to help us process your personal information for the purposes set out in this policy. Further details of our group companies can be found here.
We may disclose your personal information if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties who receive your personal information are required to keep it confidential.
We may disclose personal information to third parties when we reasonably believe we are required by law, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.
How long do we keep your information?
We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this privacy policy, and for as long as we are required to keep it by law.
Where do we send your information?
We are a global company and therefore we may transfer your personal information to countries around the world including the US and other countries outside of the UK and Europe. We will, where the country to which your data is transferred has not been found to provide an adequate level of protection, put in place appropriate safeguards (we use standard contractual clauses) to ensure your information is protected.
Third Party Websites
Our website links to third party sites which we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to third party websites and we are not responsible for third party websites.
How do we protect your information?
We take appropriate technical and organizational measures to ensure that your personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Children’s Privacy
This website is not intended or designed to attract children under the age of 16. We do not knowingly collect personal information from or about any person under the age of 16. If you are under 16 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.
Your rights
You are entitled to ask:
- for a copy of the personal information, we hold about you, and details about how we are processing your personal information;
- to have any inaccuracies in your personal information corrected;
- if we are processing your personal information by automated means (see “How do we use it?”, above), for us to provide your personal information to you in a structured, commonly used and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so; and
- to have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested).
Please contact us using the details set out below if you would like to exercise any of these rights.
You also have the right to make a complaint to the supervisory authority if you’re not happy with how we’ve handled your personal information. In Denmark, the supervisory authority is Datatilsynet (http://www.datatilsynet.dk).
How to contact us
If you wish to exercise any of your rights in relation to your personal information or if you have any queries about how we use your personal information, please let us know by contacting us at the following address: privacy@resolve.tech.
Changes to this privacy notice
We review this privacy notice on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection laws.
We reserve the right, at our discretion, to revise this privacy notice at any time. The updated privacy notice will be posted on our website. You are encouraged to review this privacy policy from time to time.
Resolve Privacy Office
Resolve Privacy Office can be contacted via privacy@resolve.tech.
This Privacy Notice is updated November2023.
